Truist Bank’s Dontá L. Wilson: Why Small Businesses Matter

The Politics In Color Team covered the 2024 HOPE Global Forums in Atlanta, Dec. 9 – 11 where they college interviews with newsmakers, thought leaders, elected and appointed politicians, celebrities and many others.

They chatted with Dontá L. Wilson, Chief Consumer and Small Business Banking Officer Dontá L. Wilson is the chief consumer and small business banking officer for Truist Financial Corporation, a purpose-driven financial services organization committed to inspiring and building better lives and communities.

He leads 20,000 teammates who serve retail, premier and small business clients through digital banking, multiple virtual service centers and more than 1,900 community banking branches. Additionally, he oversees core deposit and loan products, also including mortgage, auto, credit card, and national consumer lending businesses: LightStream, Dealer Financial Services, Regional Acceptance Corporation, Sheffield Financial, and Service Finance Company; as well as consumer capital markets; consumer credit underwriting and approval; enterprise marketing; client analytics; client experience strategy; and digital banking, transformation and innovation. He is also a member of Truist’s Operating Council. Wilson was named to the executive leadership team in 2016 and has served as chief retail and small business banking officer and chief digital and client experience officer for Truist.

His career leadership responsibilities span both consumer and wholesale client segments, in addition to holding several enterprise function leadership roles. Wilson has led global services and enterprise bank operations, intelligent automation, experience design and research, decision science, corporate communications, CRA and community development, the Truist Foundation and fintech investments through Truist Ventures. Prior to 2016, Wilson served in regional and group president roles leading retail, wealth, mortgage, commercial, corporate banking and commercial real estate.

His experience encompasses successfully guiding teams through multiple acquisitions, including the historic Truist merger of equals in 2019. Wilson serves on the Signet Jewelers (NYSE: SIG) Board of Directors and is vice chairman of the University of North Carolina at Charlotte’s Trustee Board. He has been named one of Savoy’s Top Black Executives since 2016 and was chosen Digital Banker of the Year by American Banker in 2021. Wilson is a member of Global 50/World 50, Executive Leadership Council, Sigma Pi Phi (Boulé) and Kappa Alpha Psi, Inc. Wilson earned his bachelor’s degree in management from UNC Charlotte and an MBA from the University of Maryland.

The HOPE Global Forums convene the most influential leaders from government, community and the private sector to outline a vision for the modern global economy – where the benefits and opportunities of free enterprise can be extended to everyone. Our Annual Meeting is now the largest gathering in the world focused on the empowerment of the underserved. The 2023 events were viewed by 5.1 million people in 30+ countries. Participants are challenged to make HOPE in Action Commitments – large or small, individual or collective – focused on creating positive change in the world. #hope #newsmakers #impact